Privacy Policy

For RINGANA, the sensitive handling of all data that users transmit during their visit to the website https://www.ringana.com (hereinafter referred to as the website) is extremely important. The collection, processing and use of all data takes place exclusively on the basis of the applicable legal provisions, in particular the General Data Protection Regulation (GDPR) valid in the European Union, as well as country-specific laws on the protection of personal data of private individuals in the respective applicable versions. Below you will find explanations of the type of data collected when you visit the website.

The controller responsible for the processing of your personal data within the meaning of Art. 4 para. 7 GDPR is

RINGANA GmbH
Ringana Campus A 1
8295 St. Johann in der Haide
Austria
E-mail: office@ringana.com

It is generally possible to use the website without registering and disclosing personal data. Only the information provided by the user’s internet provider is collected. This is the IP address assigned to the user.

We collect, store and process the following categories of personal data when you use the website for information purposes:

“Log data”: When you visit our websites, a log data record (so-called server log files) is stored temporarily and anonymised on our web server. It consists of:
- the page from which the page was requested (so-called referrer URL)
- the name and URL of the requested page
- the date and time of the call
- the description of the type, language and version of the web browser used
- the IP address of the requesting computer, which is shortened in such a way that a personal reference can no longer be established
- the amount of data transferred
- the operating system
- the message whether the call was successful (access status/Http status code)
- the GMT time zone difference

The processing of log data serves statistical purposes and to improve the quality of our website, in particular the stability and security of the connection (legal basis is Art. 6 para. 1 lit a or lit f GDPR).

In addition, only personal data that is explicitly and voluntarily entered by the user is collected. Such an entry can be made, for example, when registering on the website. Users are asked about their personal circumstances and have the opportunity on the website to enter the data required for communication between RINGANA and the users. This includes the user’s name, gender, address and email address. Each time the website is used, the IP address, time of use and geodata are also stored. Such information is used by RINGANA exclusively for the corresponding purpose and in compliance with the applicable legal provisions; any further use is only made with the clear consent of the user. Users can object to the use of their data at any time. See under “User rights”.

CONTACT FORM

When contact forms are used, the data transmitted through the user is processed (e.g. gender, surname and first name, address, company, email address and the time of transmission). The processing of contact form data is carried out to process customer enquiries (legal basis is Art. 6 para. 1 lit b or lit f GDPR).

ORDER PROCESSING

We process the data of our customers as part of the ordering process in our online shop in order to enable the selection and ordering of the selected products and services, as well as their payment and delivery or fulfilment.

The processed data is necessary for communication, contracting or payment. The processing is carried out for the purpose of providing contractual services in the context of operating an online shop, billing, delivery and customer services. Processing is carried out on the basis of Art. 6 para. 1 lit b (execution of order processes) and lit c (legally required archiving) GDPR. The information marked as required is necessary for the establishment and fulfilment of the contract. We only disclose the data to third parties in the context of delivery, payment or within the scope of legal authorisations and obligations towards legal advisors and authorities.

Use of cookies

In order to facilitate the use of the website for users, we use “cookies” (= text files which are stored on your end device and which enable the analysis of the use of this website) in accordance with the legal situation under the law of the EU (Art. 5 para. 3 E-Privacy Directive). It is also possible to use the services without (functional) cookies, but this may restrict their use.

RINGANA informs you about the use or (pre-)setting of cookies with a cookie banner. You agree to the setting of cookies if you accept the selected cookies in the cookie banner and continue to navigate through the website.
You can obtain further information about the individual cookies via a link in the cookie banner. You can block the setting of individual or all cookies via your browser settings.

The legal basis for the setting of (essential) cookies is the legitimate interest (online service offer & data security) in accordance with Art. 6 para. 1 lit. f GDPR. The use of cookies with personal data takes place after we obtain the active consent of the user in advance via the cookie banner (consent pursuant to Art. 6 para. 1 lit a GDPR).

The website also uses various services that also set cookies. To prevent cookies from being set by advertising providers, you can block these third-party cookies in your browser. Here you will find instructions for the most common browsers: Firefox, Chrome and Microsoft Edge. Third-party cookies are blocked by default in Apple Safari.

Google Analytics

This website uses the “Google Analytics” service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, for the purpose of analysing website usage by users. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States. RINGANA uses IP anonymisation, which means that your IP address will be truncated by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area. Google uses the information to analyse your use of the RINGANA website, to compile reports on website activity and to provide RINGANA with other services relating to website activity and internet usage. The anonymised IP address transmitted by your browser as part of Google Analytics is not merged with other Google data in order to establish a personal reference.

You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of the websites to their full extent.

You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your anonymised IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link – http://tools.google.com/dlpage/gaoptout?hl=de.

The legal basis for the use of Google Analytics is the legitimate interest of RINGANA in accordance with Art. 6 para. 1 lit f GDPR. The use of the website is analysed and statistically evaluated in order to further improve the website and make it more user-friendly.
This data is forwarded to Google for the stated purposes.

PAYMENT SERVICE PROVIDER

We use external payment service providers (including so-called LPMs – Local Payment Methods) through whose platforms users and RINGANA can make payment transactions. These include the following providers: EPS, iDEAL, Giropay, Bancontact, Multibanco, MyBank, BLIK, PL24, etc. We also use various payment methods such as PayPal, Mastercard, VISA and ApplePay.

As part of the fulfilment of contracts, we use payment service providers on the basis of Art. 6 para. 1 lit b. GDPR. In addition, we use external payment service providers on the basis of our legitimate interests pursuant to Art. 6 para. 1 lit. f GDPR in order to offer our users effective and secure payment options.

The data processed by the payment service providers includes inventory data, such as the name and address, bank data in the form of account numbers or credit card numbers, passwords, TANs and checksums as well as contract-, sum- and recipient-related information. The information is required to carry out the transactions. However, the data entered is only processed by the payment service providers and stored by them. RINGANA does not receive any account- or credit card-related information, but only information with confirmation or negative information about the payment. Under certain circumstances, the data may be transmitted by the payment service providers to credit agencies. The purpose of this transmission is to check identity and creditworthiness. Please refer to the general terms and conditions and the data protection information of the payment service providers (e.g. for PayPal, see the following information on data protection at https://www.paypal.com/de/webapps/mpp/ua/privacy-full)

Payment transactions are subject to the terms and conditions and data protection notices of the respective payment service providers, which can be accessed on the respective websites or transaction applications. We also refer to these for further information and the assertion of cancellation, information and other data subject rights.

Facebook

RINGANA uses Facebook Ads on the Website. Facebook is a social media network operated by Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

We only wish to show our services and products to individuals who are really interested in them. With the help of Facebook Ads we can reach exactly those people. By using individual Facebook tools, personal data can be sent to Facebook. Depending on the tools used, customer data such as name, address, telephone number and IP address may be sent.

Facebook uses this information to compare this data with the data which it already has about you (if you have a Facebook account). Before customer data is transferred to Facebook, what is known as “hashing” takes place. This means that a dataset of any size is transformed into a coded string of characters. This also serves to encrypt data.

Apart from contact data, event data are also transferred. Event data are defined as the information that we receive about you on our website, such as what subpages you visit or what products you buy from us.

Facebook does not share the information it receives with third-party providers (such as advertisers) save where the company is explicitly authorised or is under a legal obligation to do so. Event data can also be associated with contact data. This allows Facebook to personalise its advertising better. Facebook erases the contact data once the above-mentioned matching process has been completed.

You can find general information about the use of Facebook cookies on https://www.facebook.com/policies/cookies.

In general, Facebook stores data until such time as it no longer needs it for its own services and Facebook products. Facebook has servers all over the world where data is stored. However, once customer data has been compared with Facebook’s own user data, it is erased within 48 hours. Data is only completely erased if you shut down your Facebook account.

YouTube

The RINGANA website contains YouTube videos. YouTube is a video portal of YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. When you visit a page on our website that has a YouTube video embedded, your browser automatically connects to the servers of YouTube or Google, which is the parent company of YouTube. Google Ireland Limited (Gordon House, Barrow Street Dublin 4, Ireland) is responsible for all data processing in Europe.

As soon as you visit a RINGANA website that contains a YouTube video, YouTube sets at least one cookie that stores your IP address and our URL. If you are logged into your YouTube account, YouTube can usually assign your interactions on our website to your profile using cookies. This includes data such as session duration, bounce rate, approximate location, technical information such as browser type, screen resolution or your internet provider. Other data may include contact details, any ratings, the sharing of content via social media or adding to your favourites on YouTube.

The data that YouTube receives and processes from you is stored on Google servers. Most of these servers are located in America. At https://www.google.com/about/datacenters/inside/locations/?hl=de you can see where the Google data centres are located. Your data is distributed across the servers. This means that the data can be accessed more quickly and is better protected against manipulation.

Google stores the data collected for different lengths of time. You can delete some data at any time, others are automatically deleted after a limited time and others are stored by Google for a longer period of time. Some data (such as items from “My activity”, photos or documents, products) that are stored in your Google account remain stored until you delete them. Even if you are not signed in to a Google Account, you can delete some data that is linked to your device, browser or app.

VIMEO

RINGANA also uses videos from Vimeo on the website. The video portal is operated by Vimeo LLC, 555 West 18th Street, New York, New York 10011, USA. With the help of a plug-in, we can show you interesting video material directly on our website.

When you access a page on our website that has an embedded video with Vimeo, your browser connects to the servers of Vimeo. This results in a data transfer. This data is collected, stored and processed on the servers of Vimeo. Regardless of whether you have a Vimeo account or not, Vimeo collects data about you. This includes your IP address, technical information about your browser type, your operating system or very basic device information. Vimeo also stores information about which website you use the Vimeo service and which actions (web activities) you perform on our website. These web activities include, for example, session duration, bounce rate or which button you clicked on our website with built-in Vimeo function. Vimeo can track and store these actions with the help of cookies and similar technologies.

If you are logged in to Vimeo as a registered member, more data may be collected, as more cookies may already have been set in your browser. In addition, your actions on our website will be directly linked to your Vimeo account. To prevent this, you must log out of Vimeo while “surfing” on our website.
Vimeo uses this data, among other things, to improve its own service, to communicate with you and to implement its own targeted advertising measures.

Vimeo’s services are offered worldwide. The company uses computer systems, databases and servers in the USA and other countries. Your data can therefore also be stored and processed on servers in America. The data remains stored by Vimeo until the company no longer has a commercial reason for storing it. The data is then deleted or anonymised.

You can manage cookies in your browser according to your wishes at any time. For example, if you do not want Vimeo to set cookies and thus collect information about you, you can delete or deactivate cookies in your browser settings.

You can find information on data protection at Vimeo at https://vimeo.com/privacy.

It is particularly important to us to keep you informed about selected current products. We are happy to send you information about new products and invitations to our events at regular intervals.
The e-mail address provided by you as part of the contractual relationship and the personal data provided when registering to receive the newsletter (e-mail address, title and name) will be processed for the purposes of sending/communicating information on current product innovations, offers, publications, news from our group of companies and press releases by e-mail and/or r telephone. This includes evaluating the click behaviour of the e-mail recipient to optimise the editorial offer using web analytics.

We use the so-called “double opt-in” procedure to subscribe to our newsletter. This means that after you have registered, we will send you an email to the email address you have provided in which we ask you to confirm your wish to receive the newsletter. The purpose of this procedure is to be able to verify your registration and, if necessary, to clarify any possible misuse of your personal data.

The processing of your personal data by RINGANA is based either on the consent you have given (Art. 6 para. 1 lit a GDPR) or on our legitimate interest (Art. 6 para. 1 lit d GDPR). If you do not give us your consent to receive our newsletter, you will only receive a newsletter from us as long as you have not objected. You will be informed separately below about the possibility of objecting to receiving our newsletter.
The provision of services within the framework of the existing contractual relationship is independent of your consent or objection to the newsletter.

The legal basis for processing the evaluation of the click behaviour of email recipients to optimise the editorial offering using web analytics is RINGANA’s legitimate interest in accordance with Art. 6 para. 1 lit. f GDPR. The analysis is carried out in order to further improve the content of our newsletter and to make our newsletter attractive and informative for our recipients.
The data processed for the purposes will generally be stored until you withdraw your consent or until you object to receiving the newsletter. Beyond this, only the absolutely necessary data will be stored on the basis of the applicable legal provisions or retention obligations for the purpose of proving your consent or revocation.
You can revoke your consent to receive the newsletter at any time by sending an email to office@ringana.com. You can also unsubscribe from the newsletter at any time by clicking on the button “Unsubscribe” at the end of each newsletter. The withdrawal of your consent does not affect the lawfulness of processing based on your consent before its withdrawal.

OPEN STREET MAP

Some pages on this website contain maps provided by the OpenStreetMap Foundation, 132 Maney Hill Road, Sutton Coldfield, West Midlands, B72 1JU, United Kingdom. OpenStreetMap is an open source mapping tool. The map is integrated on our website by means of an iframe or by retrieving the so-called tiles (map images) from the provider’s server. This transfers your IP address to the OpenStreetMap server. Furthermore, a session cookie is set (for information on cookies, see above in this privacy policy).

When integrating the map data, we refer to Art. 6 para. 1 lit. f GDPR, i.e. as a website operator we have a legitimate interest in improving the user-friendliness of our website.

Information on data protection and the legal framework for OpenStreetMap can be found under the following links:
https://wiki.osmfoundation.org/wiki/Privacy_Policy#Map_Data
https://wiki.osmfoundation.org/wiki/Licence/Licence_and_Legal_FAQ

LINKS

The website contains links to other websites. These links to websites of other Internet participants are provided as a service to meet the further information needs of those accessing them. RINGANA has no influence on their content. RINGANA accepts no liability for this content. The respective provider of the linked website is solely responsible for the content and accuracy of the information provided there.

SECURITY AND CONFIDENTIALITY

Taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of processing as well as the likelihood and severity of the risk to the rights and freedoms of natural persons, RINGANA implements appropriate technical and organisational measures in accordance with Art 32 GDPR to prevent data loss or misuse, in particular due to unauthorised deletion, system failure, unauthorised modification or disclosure of confidential information.
To this end, the following measures, among others, are taken to protect your data and secure it against loss, destruction, access, modification and distribution by unauthorised persons:

Ensuring the confidentiality, integrity, availability and resilience of the systems and services related to processing;
Ensuring rapid recovery of the availability of personal data in the event of a physical or technical incident;
Implementation of procedures to regularly review, assess and evaluate the effectiveness of technical and organisational measures to ensure the security of processing.

Please note that we accept no liability for the disclosure of information due to errors in data transmission not caused by us or attributable to us and/or unauthorised access by third parties.

CHANGES TO THIS PRIVACY POLICY

In order to be compliant with the currently applicable laws and existing case law, this Privacy Policy may be updated to protect users’ personal data. Users should review the Privacy Policy from time to time to stay informed about how RINGANA is protecting users’ data and continuously improving the content of the website. If we make material changes to the collection, use and/or disclosure of personal data provided by users, RINGANA will notify users by means of a clear and prominent notice on the website.

In the event of translations of this privacy policy, the German-language version of the Privacy Ppolicy shall always prevail.

RIGHTS OF DATA SUBJECTS

As a user of our website and therefore a data subject within the meaning of data protection law, you have the following rights:

Right of access (Art. 15 GDPR): You have the right to request confirmation from RINGANA as to whether your personal data is being processed. In addition, you have the right to request further information about the specific purposes of processing, categories of personal data, recipients or categories of recipients of personal data, storage period, the existence of a right to erasure or rectification of your personal data or to restriction of processing and the right to object, the existence of a right to lodge a complaint and regarding all available information about the origin of your data.
Right to rectification (Art. 16 GDPR): You have the right to obtain from RINGANA without undue delay the rectification of your personal data. This right includes the rectification of inaccurate data and the completion of incomplete personal data.
Right to erasure (Art. 17 GDPR): You have the right to obtain from RINGANA the erasure of your personal data without undue delay where the grounds set out in Art. 17GDPR apply (e.g. the purpose of the processing no longer applies) and the processing of your personal data is not necessary, provided that there are no statutory retention obligations to the contrary.
Right to restriction of processing (Art. 18 GDPR): In the cases referred to in Art. 18 GDPR (e.g. inaccuracy of the processed personal data, unlawfulness of the processing), you also have the right to obtain from RINGANA restriction of processing.
Right to data portability (Art. 20 GDPR): You have the right to receive the personal data concerning you, which you have provided to RINGANA, in a structured, commonly used format and to require RINGANA to transmit those data to another controller.
Right to object (Art. 21 GDPR): You have the right to object at any time to the processing of your personal data that is processed within the scope of this website.
Revocation of declarations of consent (Art. 7 para. 3 GDPR): You have the option to withdraw your consent at any time.
Right to lodge a complaint: In addition, you can lodge a complaint with the competent data protection authority at any time; the contact details of the Austrian authority are as follows

Austrian Data Protection Authority,
Barichgasse 40-42
1030 Vienna
Telephone: +43 1 52 152-0
E-mail: dsb@dsb.gv.at

You can assert your rights as a data subject – with the exception of the right to lodge a complaint with the data protection authority – against RINGANA at the following address:

RINGANA GmbH
Ringana Campus A 1
8295 St. Johann i. d. H.
Austria
office@ringana.com

Status of the Privacy Policy: 01.07.2024